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Project Management

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Understanding your company, vision and culture is an essential part of our work. Knowledge about your products, services and content is essential to drive appropriate work distribution. Project managers should provide guidance and escalate or even pushback where appropriate – all essential components to deliver shared expectations. The proactive and knowledgeable Project Manager will suggest new processes and bring additional tools to the process always seeking to add value to the service. Project management services are considered wholly an integral part of our outsource solution as a key to driving excellence in our services.

The role of your dedicated project manager features:

  • Scope management to ensure the availability of subject matter experts
  • Issue and query management
  • Workload management
  • Schedule creation, distribution and updates
  • Status Tracking to ensure timeline delivery
  • Day-to-day communications with Client's stakeholders
  • Co-ordination with your local in-country reviewers engaged in any potential review of translation, a welcome part of the validation process
  • Risk management and escalation
  • Relationship development